Digital transformation is about innovation and creativity. Frameworks promote control, which seems to be obstructive or perceived as a block in the way of innovation. However, for innovation to actually occur and for IT to deliver real value to the business in this journey, there have to be solid practices in areas like IT Service Management, Risk Management, Project Management, Software Development and other operational areas. IT organizations with low levels of maturity in basic operational areas will struggle more introducing practices that pursue innovation and change.
How IT frameworks can support Digital Transformation [S1E4] Future IT Podcast
18 sec read