<ul><li>It is structured in thematic units, with a balance between theory and practice.<br></li><li>A certificate of course completion is delivered.<br></li><li>The length is 3 days. <br></li><li>Has a minimum requirement of 6 and a maximum of 25 participants.</li></ul><br>
This course helps to understand in detail the Outsourcing and the IT contracts management process, in order to ensure that these support the organization’s business objectives.
It is based on the International Association of Outsourcing Professionals® (IAOP®) body of knowledge and it adopts Information Technology Infrastructure Library (ITIL®) best practices referring to IT contracts and providers, providing a suitable guide to perform a good IT Outsourcing management in an organization.
This course is aimed to:
There are no mandatory prerequisites for taking this training course; however, it is recommended that the participant has knowledge of basic IT service management concepts.
The course has the following topics:
Our instructors are certified in different ITSM and IT Governance disciplines and have extensive experience in:
For more information about this training course (schedules, locations, costs, etc.) or any of the other IT training courses we offer, please contact us. We will be happy to assist you!