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IT Service Management (ITSM)
The purpose of this training course is to teach the participant the best practices for Project Management included in The Project Management Institute’s (PMI)® A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) 6th Edition, Project Management Institute, Inc., 2017.
It introduces the ten Knowledge Areas and the five Project Management Process Groups, and explains the objective and key benefit of each of the Project Management Processes that fall in each of these groups.
It is suitable for the participant to develop his/her work abilities and skills in the Project Management area.
Upon successful completion of this training course, the participant will understand the knowledge areas mentioned in the PMBOK® Guide – 6th Edition and its processes, together with the objective and key benefit of each process, as well as the relevant inputs, outputs, tools and techniques.
This course is aimed to:
There are no mandatory prerequisites; however, it is recommended that the participant has at least one year experience working with projects.
PMI, the PMI logo, PMP, the PMP logo, PMBOK, PgMP, Project Management Journal, PM Network, and the PMI Today logo are registered marks of the Project Management Institute, Inc.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
The course has the following topics:
Our instructors are certified in different ITSM, ISO/IEC, Risk Management and Project Management disciplines and have extensive experience in:
PMI, the PMI logo, PMP, the PMP logo, PMBOK, PgMP, Project Management Journal, PM Network, and the PMI Today logo are registered marks of the Project Management Institute, Inc.
For more information about this training course (schedules, locations, costs, etc.) or any of the other IT training courses we offer, please contact us. We will be happy to assist you!
Agile & DevOps
IT Service Management (ITSM)
We can be flexible. Contact us to set a date that works for you! Ask for Team Discounts!